This is my second year as one of the Manaiakalani facilitators at school. I have come to realise over this time that the staff are WAY more difficult to help than the students. It is pretty obvious when a student is needing your help, even when they don't really tell you, but the staff are a whole different thing.
Communication last year was a mixture of emails, filling in a spreadsheet for bookings and verbal (the latter happening the most often in corridors).
I have started a "How To" site this year, with the most often asked things making their way onto there. I recently branched into making a screencast for this site for the first time, which will be ok as it is not me having to listen to a recording of my own voice!!!
Verbal communication / questions / step by steps have been a lot more popular this year, with staff not being so shy to ask for help ( no one is judging!! ).
So, over this long weekend, I joined a Doctor Who community on Google Plus, and a lot of fun it is! This got me to thinking about a community set up to support staff, where they can ask questions and help others with what they already know. I get round to a LOT of classrooms doing this job and I realise that this is not available to other staff due to lack of time, so sharing seems to be just on a departmental level. We have been doing slam sessions in morning staff briefings with different staff members, but these are not recorded.
I set up the community over the long weekend, and have it set to invite only. I have currently invited all the staff that are on Google Plus, so the next job is to email all staff to let them know, so that those who have not yet started their plus account know what is happening.
I am finding the categories interesting and I have started one so far about internet safety. The sharing has started already as the first post in there is information from another staff member.